Croooober(クルーバー)

2020/04/27

Important Notice

Date Content
2020/04/27

Golden week holidays in Japan

Dear Croooober Customer,

This is to inform, we have the annual Golden Week holidays coming in Japan.

While all companies in Japan are not operating during the holidays, we will not be able to perform any international shipments:

for 3 business days

beginning from May 3rd to May 6th

All the stores will be operating as per normal working schedule and online orders still will be possible during holidays.

Let us express our sincere apology for the inconvenience it may cause.

Thank you for your support and understanding.

Best regards,
Croooober TEAM
2020/04/27

Worldwide shipping situation due to Covid-19

Dear Croooober Customer,

We are sorry to inform, but due to the Pandemic issue, most post offices in the World do not operate well now.

In this concern, we are making possible to proceed with orders using DHL express as the only shipping method possible.

We will resume all other shipping methods once the Covid-19 issue is resolved.

Please stay save and thank you for your understanding.

Best regards,
Croooober TEAM
2020/04/02

Croooober Website maintenance

Due to the end of the fiscal year in Japan and company structure changes, technical works will be performed on the website between March 27 17:00 JST - April 6 15:00 JST and no orders will be possible!

We are expressing our sincere apologies for any inconvenience it may cause.

Best regards,
Croooober TEAM
2020/01/31

Trouble with FedEx shipping cost on the website

We are sorry to inform, but FedEx shipping cost is currently not available on our website due to a technical issue on partner`s platform. We are working hard to resolve the issue as soon as possible in order to offer our customers the widest shipping methods choice available.

Let us express our sincere apologies for the inconvenience it may cause and Thank you for understanding.

Best regards,
Croooober TEAM
2019/06/01

Announcement on Starting the Exclusive Sales in the U.S. by UPGARAGE USA

UP GARAGE Co., Ltd. ("UPG") and UPGARAGE USA Co., Ltd. ("UPGUSA") has concluded the Agreement on Exclusive Sales in the U.S., and UPGUSA has started on June 1, 2019, exclusive sales in the U.S. regarding UPG's car and motorcycle parts and accessories UPG sells outside of Japan (the "Exclusive Sales").
UPGUSA is an important sales base for overseas sales of Croooober Holdings Group.
We will make continuous efforts to meet demands from our customers and look forward to your continued patronage in the future.
Thank you.

[Seller]
Company Name: UP GARAGE CO., LTD.
Representative: Teruhiko Kohno, President

[Exclusive Seller]
Company Name: UPGARAGE USA Co., Ltd.
Representative: Teruhiko Kohno, President